You ("Member") agree to all terms and conditions of this Agreement and represent, on behalf of you, your company (including any predecessor entities of your company), employees, and any individuals performing work on your behalf, at the time you become a EpoxyFloorCoatingLeads.com customer, and thereafter while this Agreement remains in effect, as follows:
- Membership in the EpoxyFloorCoatingLeads.com network is available only to individuals who are at least 18 years old and can form legally binding contracts under applicable law. By applying to join EpoxyFloorCoatingLeads.com, you represent and warrant that you are eligible.
- You are qualified and capable of performing the services, trade, or tasks you selected on the Enrollment Form, and any subsequent amendments you make to your Customer Profile.
- You are responsible for the confidentiality and use of your username and password and all purchases made with that username and password.
All EpoxyFloorCoatingLeads.com payment transactions are solely for purchasing lead packs ("EpoxyFloorCoatingLeads.com Lead Packs") and the monthly platform use and territory sponsorship fee nothing more. Once the purchased number of leads have been received and show in your account, it will be considered that the lead(s) has been received. You will not be charged again for a new set of leads until you have received the total number of leads from your last purchase.
Once a lead’s contact info has been loaded into the Member Account and appears in the New Leads section of the Member Account, it will be considered that the lead has been completely received.
You agree to pay all applicable Fees or charges based on the Fee and billing terms then in effect, regardless of whether you have an active Account. Charges shall be made to your credit card or other payment method designated at the time you make a purchase. If you do not pay on time or if EpoxyFloorCoatingLeads.com cannot charge a credit card or other payment method for any reason, EpoxyFloorCoatingLeads.com reserves all rights permissible under law to recover payment and all costs and expenses incurred, including reasonable attorneys' fees, in our pursuit of payment. You explicitly agree that all communication in relation to delinquent accounts or Fees due will be made by electronic mail, text, postal mail or by phone. Such communication may be made by EpoxyFloorCoatingLeads.com or by anyone on its behalf, including but not limited to a third-party collection agent(s) or attorneys.
All refund/lead replacement requests will be subject to EpoxyFloorCoatingLeads.com’s review and absolute discretion and All Sales Are Final. We will replace the lead(s) before any refund(s) will be considered. We will normally process your valid written request within thirty (30) days of receiving it. Refund/lead replacement requests must occur within 24 hours of the purchase of a Lead. Refund/lead replacement requests will not be accepted for all leads that have been purchased after 24 hours of the Lead entering the system. If a Customer signs a contract with another User that purchased the same Lead, that Lead becomes non-refundable. All refund/lead replacement requests must occur through the User's account at https://www.epoxyfloorcoatingleads.com/ then by visiting the users Transactions section of their account settings. If the "Refund/Lead Replacement?" button does not appear it means that is past the 24 hour rule and cannot be refunded. All "Duplicate Lead" Refund/Lead replacement requests must be submitted with proof of "Date of Reception" from source that is other than EpoxyFloorCoatingLeads.com. All "Duplicate Lead" Refund/Lead replacement requests will be rejected if the "Date of Reception" from outside source is after the "Date of Reception" from EpoxyFloorCoatingLeads.com.
All refund/lead replacement requests for purchases of "Leads" will be subject to EpoxyFloorCoatingLeads.com's review and absolute discretion. All refund/lead replacement requests will be subject to a replacement lead(s) equal to lead received by EpoxyFloorCoatingLeads.com
Your purchase or receipt of EpoxyFloorCoatingLeads.com lead packs represents the purchase and receipt of service from EpoxyFloorCoatingLeads.com and can be used by you to receive certain services on the Platform, including the purchase of Leads that contains potential customer information. We will always be transparent with you about the number or range of EpoxyFloorCoatingLeads.com leads you receive. You agree that all sales of EpoxyFloorCoatingLeads.com Lead packs are final and non-refundable. You agree and understand that the lead count you pay for and receive may not be received overnight and all leads purchased will be delivered to member as they are received from our marketing site(s).
Furthermore Member understands acknowledges and agrees that all sales are final. In addition Member agrees that EpoxyFloorCoatingLeads.com is not responsible for who chooses to become Member's customer that this service does not guarantee that Member will generate new or increase business. We do however guarantee that you will receive the total number of leads you paid for.
Stripe.com declined charges that are authorized due to a bug in the system, will have the funds withdrawn from their account at the sole discretion of EpoxyFloorCoatingLeads.com
Users with a negative balance for over 90 days will be subject to collection efforts based on EpoxyFloorCoatingLeads.com discretion. In addition the User agrees that every 30 days with a negative balance, a fee of $10 will be accessed to the Users account.
ACCOUNT SUSPENSION / TERMINATION / CANCELLATION
At EpoxyFloorCoatingLeads.com our goal is to provide you with the best epoxy floor leads in the industry.
Canceling your account is available at any time from the user dashboard. Once account is canceled, you will stop receiving any new leads and notifications. You can also contact your assigned account manager at any time to request cancel your account.
You may still access your account as long as the monthly platform use and territory sponsorship fee is paid. If the monthly platform use and territory sponsorship fee is unpaid, you lose your rights to the assigned territories on your account and those territories become open for other installers waiting for them.
We may, in our discretion, with or without cause, with or without prior notice and at any time, decide to limit, block, suspend, deactivate or cancel your EpoxyFloorCoatingLeads.com account in whole or in part. If we exercise our discretion under our terms to do so, any or all of the following can occur with or without prior notice or explanation to you: (a) your Account will be deactivated or suspended, your password will be disabled, and you will not be able to access the Platform or your user Content, or receive assistance from EpoxyFloorCoatingLeads.com support teams; (b) if appropriate in our sole discretion, we may communicate to you that your Account has been terminated, blocked, suspended, deactivated, or cancelled, and why this action has been taken. You may cancel your use of the Platform and/or terminate your Account at any time by sending written notice to cs@EpoxyFloorCoatingLeads.com. Continued access to the EpoxyFloorCoatingLeads.com platform, whether on the website or mobile app or any other platform will nullify all cancelation requests prior to that date and up to the last date of platform access.
GOVERNING LAW
All matters relating to the Website and these Terms and Conditions and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Texas without giving effect to any choice or conflict of law provision or rule (whether of the State of Texas or any other jurisdiction).
MEDIATION AND ARBITRATION
Any dispute arising out of or related to the Website and these Terms and Conditions, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination that cannot be resolved between EpoxyFloorCoatingLeads.com and User shall first be submitted to mediation in Dallas, Texas. The mediator shall be a retired judge or an attorney of ten (10) years or more of experience. If the parties cannot agree upon a mediator, the parties shall ask the American Arbitration Association to appoint a mediator. If the mediation is unsuccessful, then the dispute shall be submitted to final binding arbitration under the Rules of Arbitration of the American Arbitration Association applying Texas law. The Arbitration shall be held in Dallas, Texas. The arbitrator shall be a retired judge or an attorney of ten (10) years or more of experience. If the parties cannot agree upon an arbitrator, the parties shall ask the American Arbitration Association to appoint an arbitrator. During the arbitration, the parties shall each pay their share of the expenses and fees of the arbitrator. The arbitrator shall be entitled to award attorney’s fees and costs in such amounts and in such proportions as the arbitrator determines. The decision of the arbitrator shall be final and binding and judgment thereon may be entered in any court with jurisdiction.